94% OF Consumers are checking online reviews when making a decision to spend money with you. If you are looking for new customers these reviews must stay fresh and consistent Procept Marketing has a process for this so that you don’t have to worry about it._
Reviews and comments, Businesses should always be looking to improve there reputation by reviews and star ranking after all statistics show that more than 88% of consumers utilize online reviews for selecting there options in purchases.
With this being a major factor to rather your company gets the job or not, Reputation monitoring and management should be a major concern for the reputation of your establishment.
Lets explain how reputation and reviews can help/hurt your business. The obvious facts are if you get good reviews and high star ratings your business will look better but if you get bad reviews and low star rating your business will look bad to consumers, well that’s not all so true. Almost every business has had a negative experience with customers and probably has gotten a bad review if you haven’t then I’m sure just haven’t been in business long enough.